Tools, Training,
and Support
for Ambulatory
Endoscopy Centers

To Reach Your ESS or FSE:

Call TAC at 800-848-9024
or use the MyOlympus Service Portal.

To Reach Your CES or CAS:

Contact Your ETM/EAM.

To Reach Customer Service:

Call 800-848-9024,
Option 3.

To contact the Olympus^® General Reimbursement Helpline for billing and/or reimbursement of Olympus^® products.

olympusreimbursement@
priahealthcare.com or call 866-794-4331

Elevating Patient Care. Together.

Onboarding and Continuing Education

Olympus Continuum™ offers ongoing learning opportunities for physicians, surgeons, nurses, technicians, and biomeds. Enhance your clinical decision-making and technical skills and discover new ways to deliver safe, high-quality patient care.

Led by worldwide experts, learning opportunities include hands-on courses, online learning, lectures and workshops, peer-to-peer training, accredited continuing education, and on-demand learning.

Register today and look for the ASC icon for easy access to course work supporting onboarding annual training, infection prevention, and more.

Sign Up

MyOlympus eCommerce Portal

Supporting HCPs Across the Spectrum of Care

Log in to MyOlympus to help streamline your Olympus^® product orders and maintain inventory. This user-friendly customer portal allows you to self-serve and purchase certain Olympus products online. It is designed to facilitate order placement, shipment tracking, and access to product information, and more.

Access Now

With MyOlympus, you may:

• Place your order anytime! MyOlympus is always open.
• Track your shipment instantly! No more guessing about the arrival date. Most of our tracking links are clickable right to the shipping carrier.
• Find pricing—and product information—when and where you need it!
• View order history for up to 24 months, no matter how you placed your order! Plus, you can set up recurring orders, and also reorder as needed. Just hit the “Reorder” button.
• Find contact information for your local sales team to always be connected and get the support you need when and where you need it!

MyOlympus Service

Streamline Your Repair Requests

MyOlympus Service is designed to streamline the repair and maintenance experience for Olympus customers. With features like real-time tracking, service request management, and access to equipment histories, it offers a centralized hub for managing your Olympus products.

Access Now

With a MyOlympus Service account, you may:

• Request service, repair, advanced replacement, loaners, or on-site support
• Request preventative maintenance, reprocessing, and repair reduction in-service and business reviews
• Track and manage service requests and view upcoming appointments, approve repair estimates, and access service details and documents
• Manage equipment, agreements and budgets
• View equipment inventory and service agreement information
• Access repair histories and run reports

Endoscopy Support Specialists (ESS)

As frontline experts, your Olympus^® ESSs help customers navigate the MyOlympus Service portal and maximize its benefits. ESSs also support training in the safe and effective use of Olympus equipment, in addition to reprocessing, contract performance, and helping to reduce repair frequency and improve uptime.

Field Service Engineers (FSE)

FSEs are hands-on experts who provide on-site support, including equipment installation, preventative maintenance, and repairs. They are dispatched through MyOlympus Service when physician service is required, and their goal is to maximize uptime and ensure Olympus equipment operates at peak performance.

OlympusTalks Podcast Series

Explores innovations in gastrointestinal health through insightful conversations with healthcare professionals, patients, and Olympus^® subject matter experts.

Listen Now

Solutions for Successful Colorectal Cancer Screening

Learn more about Olympus^® solutions for improving colorectal cancer screening through advanced technologies with our Solutions for Successful Colorectal Cancer Screening brochure.

Download Brochure