Customer Information

Olympus supports the work of healthcare professionals by providing advanced, minimally invasive therapeutic and diagnostic technologies to improve the quality of patient care around the globe. To assist our customers in the use of our products and services, Olympus provides a host of customer-focused resources to help you use our products, look up account information, or even track your equipment repairs.

Duodenoscope Updates

Important Customer information regarding the TJF-Q180V

Customer Portal

OlympusConnect.com is a free web portal providing Olympus’ U.S. customers with access to technical assistance and resources.

Account Lookup

If you are uncertain of your facility’s current account number, you may use our account lookup tool.

Terms and Conditions

Olympus America Inc. Terms and Conditions for medical equipment.

Limited Warranty

Olympus America Inc. Limited Product Warranty for medical equipment.

GI Fellows Portal

Our collaborative efforts with the medical community work to improve both the underlying technology and quality of patient care it helps deliver.